Growth-Oriented Feedback Elearning: The Process

Growth-Oriented Feedback Elearning

This scenario-based elearning concept project was developed for novice supervisors and managers to practice making decisions regarding growth-oriented feedback in order to establish a work environment around a growth mindset.


Audience: employees in a supervisor or manager role

Responsibilities: Instructional design, elearning development, visual design, mock-ups, and analysis

Tools Used: Storyline 360, Adobe Xd, Adobe Illustrator, Canva

Overview

Understanding the impact of growth-oriented leadership and instruction in my classroom, I realized that this approach would be applicable to an office work environment as well. Many employees in leadership roles lack the training and skills needed in order to create a productive work environment and support the growth of their employees.

I identified this deficit through my own experiences, as well as conversations with colleagues and students. Leadership is often one of the most overlooked skills when it comes to training effective employees. In this course, I focus on creating an opportunity for novice supervisors to practice four key aspects of giving growth-oriented feedback: timely, meaningful, candid, and specific.

The Process

Action Mapping

I used the information I gathered in my needs analysis to create a succinct learning objective to direct the outcome of the course that considered the audience and learning. This objective states that "managers and supervisors will provide co-workers with constructive feedback to instill a growth-mindset atmosphere in the workplace".

From this point, I break down the elements of providing effective growth-oriented feedback into four categories: specific, meaningful, candid, and timely. These elements were the center of my course and I wanted to remind the learner repetitively that these were the skills I wanted them to walk away with. I used these elements to organize my scenes and scenarios in the design process.

Mock Ups

After organizing the concepts that were important to providing successful growth-oriented feedback, I used Adobe XD to create mock-ups of the visual elements of the course.

I created the character icons using Canva, so they would be unique to my learning experience. I wanted the course to be aesthetically pleasing, yet simple, to not overwhelm the learner. In Adobe XD, I organized the scenes and scenarios to create a fluid progression.

In this space, I created several iterations, based on feedback from potential learners.

Storyboarding


Before moving into the development phase of this project, I created a storyboard of the progression of the course using this template to the left. This allowed me to develop a step-by-step plan for the path the learner would take through the scenes and scenarios. I also used this storyboard to gain feedback on the motion of the course, so that the learner was at the center of all of my design choices.

The process of storyboarding is a crucial part of the design process. It includes the text, animation, and direction for all of the scenes so developers (myself in this case) can develop the final project.

I provided specific time movements of text and progression of buttons, so the elements moved seamlessly together for the learner to engage and grow in the content provided.

Development

Results and Takeaways